Name: Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
Rating: 4.4
Author: DevItems

Top Issues by File

Files with the highest concentration of issues in the latest scan

Issues Details

1315 issues found in latest scan

	Code	Message	Location	Category
ERROR	`WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound`	Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$category_color".	`templates/docs/archive/modern-category.php:17:1`	Plugin Repo
ERROR	`WordPress.WP.I18n.TextDomainMismatch`	Mismatched text domain. Expected 'support-genix-lite' but got 'support-genix'.	`modules/Apbd_wps_knowledge_base.php:151:52`	General
ERROR	`WordPress.WP.I18n.TextDomainMismatch`	Mismatched text domain. Expected 'support-genix-lite' but got 'support-genix'.	`modules/Apbd_wps_knowledge_base.php:157:72`	General
ERROR	`WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound`	Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$non_chatbot_posts".	`templates/docs/archive/modern-category.php:95:9`	Plugin Repo
ERROR	`WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound`	Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$related_categories".	`templates/docs/archive/modern-category.php:123:13`	Plugin Repo
ERROR	`WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound`	Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$non_chatbot_query".	`templates/docs/archive/modern-category.php:177:37`	Plugin Repo
ERROR	`WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound`	Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$post_count".	`templates/docs/archive/modern-category.php:203:37`	Plugin Repo
ERROR	`WordPress.WP.I18n.MissingTranslatorsComment`	A function call to _n() with texts containing placeholders was found, but was not accompanied by a "translators:" comment on the line above to clarify the meaning of the placeholders.	`templates/docs/archive/modern-category.php:207:50`	General
ERROR	`WordPress.WP.I18n.TextDomainMismatch`	Mismatched text domain. Expected 'support-genix-lite' but got 'support-genix'.	`templates/docs/archive/modern-category.php:207:95`	General
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$post_count'.	`templates/docs/archive/modern-category.php:208:41`	Security

1315 total row(s)


09.02.2026, 05:31:06	1m 2s	4	797	518
20.01.2026, 07:31:10	1m 5s	4	788	513
23.12.2025, 09:01:03	59s	7	730	407
03.12.2025, 10:04:23	1m 1s	7	730	407
18.11.2025, 05:17:01	1m 34s	8	678	409
16.11.2025, 04:40:55	1m 25s	8	678	409

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Security666

Plugin Repository324

General200

Performance79

templates/docs/archive/modern-grid.php139 issues in this fileTotal: 139Errors: 120Warnings: 19

modules/Apbd_wps_knowledge_base.php123 issues in this fileTotal: 123Errors: 75Warnings: 48

templates/docs/single/modern-article.php103 issues in this fileTotal: 103Errors: 95Warnings: 8

traits/Apbd_wps_knowledge_base_chatquery_trait.php80 issues in this fileTotal: 80Errors: 33Warnings: 47

templates/docs/archive/modern-category.php76 issues in this fileTotal: 76Errors: 65Warnings: 11

models/database/Mapbd_wps_chatbot_history.php76 issues in this fileTotal: 76Errors: 21Warnings: 55

templates/docs/archive/modern-tag.php65 issues in this fileTotal: 65Errors: 56Warnings: 9

modules/Apbd_wps_report.php50 issues in this fileTotal: 50Errors: 50

views/download_ticket/main.php46 issues in this fileTotal: 46Errors: 46

traits/Apbd_wps_knowledge_base_migrations_trait.php39 issues in this fileTotal: 39Errors: 30Warnings: 9