HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service

Name: HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Rating: 5
Author: HelpCrunch

The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.

v2.0.11

HelpCrunch

Updated 03.12.2025, 09:53:00

Scanned 03.12.2025, 10:00:12

chat chat-plugin chat-widget chatbot live-chat

Score

Errors

Warnings

Installs

Security8

General4

Repo3

Performance0

Accessibility0

Top Issues by Category

Issues organized by category, type, and rule family

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Issues Details

15 issues found in latest scan

	Code	Message	Location	Category
ERROR	`plugin_header_no_license`	Missing "License" in Plugin Header. Please update your Plugin Header with a valid GPLv2 (or later) compatible license.	`helpcrunch.php`	Plugin Repo
ERROR	`WordPress.WP.I18n.TextDomainMismatch`	Mismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.	`helpcrunch.php:57:57`	General
ERROR	`WordPress.WP.I18n.TextDomainMismatch`	Mismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.	`helpcrunch.php:59:64`	General
ERROR	`PluginCheck.CodeAnalysis.SettingSanitization.register_settingMissing`	Sanitization missing for register_setting().	`helpcrunch.php:62:9`	Plugin Repo
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found 'self'.	`helpcrunch.php:95:35`	Security
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found 'self'.	`helpcrunch.php:98:40`	Security
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found 'self'.	`helpcrunch.php:106:35`	Security
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found 'self'.	`helpcrunch.php:109:40`	Security
ERROR	`WordPress.Security.EscapeOutput.OutputNotEscaped`	All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$helpcunchApiCode'.	`helpcrunch.php:148:26`	Security
ERROR	`WordPress.Security.EscapeOutput.UnsafePrintingFunction`	All output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.	`helpcrunch.php:175:23`	Security

15 total row(s)


03.12.2025, 10:00:12	8s	95	14	1
14.11.2025, 15:00:13	10s	95	14	1

HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service

Security8

Plugin Repository3

helpcrunch.php13 issues in this fileTotal: 13Errors: 13

readme.txt2 issues in this fileTotal: 2Errors: 1Warnings: 1