Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬

v1.5.0Chatway Live ChatUpdated 2026-06-11Added Nov 7, 202330k+ installs100% rating100% support resolved
69
Score
22
Errors
24
Warnings
+0
Change

Category Scores

Security47
Repo100
Performance100
Maintainability92

Top Issues by Category

Issues Details

46 issues found in latest scan

ERROR20
WordPress.WP.I18n.TextDomainMismatch

Mismatched text domain. Expected 'chatway-live-chat' but got 'chatway'.

WARNING10
WordPress.Security.NonceVerification.Recommended

Processing form data without nonce verification.

WARNING8
WordPress.Security.ValidatedSanitizedInput.MissingUnslash

$_COOKIE['ch_cw_contact_id_' . $token] not unslashed before sanitization. Use wp_unslash() or similar

WARNING2
WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedVariableFound

Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$loader".

WARNING1
PluginCheck.CodeAnalysis.DiscouragedFunctions.load_plugin_textdomainFound

load_plugin_textdomain() has been discouraged since WordPress version 4.6. When your plugin is hosted on WordPress.org, you no longer need to manually include this function call for translations under your plugin slug. WordPress will automatically load the translations for you as needed.

ERROR1
WordPress.Security.EscapeOutput.OutputNotEscaped

All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found 'wp_redirect'.

WARNING1
WordPress.Security.SafeRedirect.wp_redirect_wp_redirect

wp_redirect() found. Using wp_safe_redirect(), along with the "allowed_redirect_hosts" filter if needed, can help avoid any chances of malicious redirects within code. It is also important to remember to call exit() after a redirect so that no other unwanted code is executed.

WARNING1
mismatched_plugin_name

Plugin name "Chatway Live Chat - AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons" is different from the name declared in plugin header "Chatway Live Chat".

ERROR1
missing_direct_file_access_protection

PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;

WARNING1
textdomain_mismatch

The "Text Domain" header in the plugin file does not match the slug. Found "chatway", expected "chatway-live-chat".

Latest Snapshot

Findings

46

Errors

22

Warnings

24

Score History

First score snapshot

First scan completed Jun 20, 2026

v1.5.0 · Plugin Check 2.0.0 · Model 2026.06-mvp-static-v2

Jun 20, 2026

v1.5.0

69

Latest

Findings
46
Errors
22
Warnings
24
Plugin Check
2.0.0
Model
2026.06-mvp-static-v2

Related Plugins